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Privacy Policy

Last updated: May 24, 2024

Read more about how Merlin Financial LLC protects your information

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Privacy Policy

Last updated: May 24, 2024

Read more about how Merlin Financial LLC protects your information

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Merlin Financial LLC's website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

Merlin Financial LLC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Merlin Financial LLC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

Merlin Financial LLC encourages you to review the privacy statements of websites you choose to link to from this website so that you can understand how those websites collect, use and share your information. Merlin Financial LLC is not responsible for the privacy statements or other content on any other websites.

Use of your Personal Information

Merlin Financial LLC collects and uses your personal information to operate the website and deliver the services you have requested. Merlin Financial LLC also uses your personally identifiable information to inform you of other products or services available from Merlin Financial LLC. Merlin Financial LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Merlin Financial LLC does not sell, rent or lease its customer lists to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Merlin Financial LLC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Merlin Financial LLC will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The website uses "cookies" to help Merlin Financial LLC personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

Merlin Financial LLC secures your personal information from unauthorized access, use or disclosure.

Merlin Financial LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Merlin Financial LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Merlin Financial LLC is protecting your information.

SMS Consent & Messaging

By submitting your phone number through our website https://merlinfl.com/, you expressly consent to receive SMS text messages from Merlin Financial LLC. These messages may include marketing communications, service updates, appointment notifications, and other relevant information related to our services.

Consent to receive SMS messages is obtained through a clear and affirmative opt-in. Users provide consent by entering their phone number and selecting the opt-in checkbox or submitting a form that clearly discloses SMS communication terms.

Use of Phone Number

Phone numbers collected for SMS consent are used solely for communication purposes related to our services. We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.

SMS messages are sent using third-party messaging platforms, including GoHighLevel and its integrated carriers, strictly to deliver the communications the user has opted in to receive.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP. Once opted out, you will no longer receive SMS messages unless you re-opt in.

Message Frequency & Rates

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Data Protection

We take reasonable measures to protect user information and ensure that SMS consent data (phone number, opt-in source, and timestamp) is securely stored to maintain compliance with applicable messaging regulations.

Accessing or Deleting Your Data

Users have the right to request access to, correction of, or deletion of their personal information, including phone numbers and SMS consent data collected through https://merlinfl.com/.

To make a request, users may contact us using one of the following methods:

Email: [email protected]

Contact Form: https://merlinfl.com/

Upon verification of the request, we will provide access to the requested information or delete the data within a reasonable timeframe, except where retention is required to comply with legal, regulatory, or contractual obligations.

SMS Data Deletion

If a user requests deletion of their data:

1. Their phone number will be removed from our messaging systems

2. SMS consent records will be securely deleted or anonymized

3. The user will no longer receive SMS communications unless they re-opt in

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Through Our Website: merlinfl.com

By Phone: (818) 450-3045

By Mail: 500 North Brand Blvd 20th Floor Suite 2100 Glendale, CA 91203

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Merlin Financial LLC is committed to serving you at the highest level with all your Final Expense Insurance needs.

National Producer Number: 9086718

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Merlin Financial LLC is committed to serving you at the highest level with all your Final Expense Insurance needs.

National Producer Number: 9086718

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